This is a public Forum  public

Topic

    CHRIS GILLINGS
    Bill History
    Topic posted March 18, 2016 by CHRIS GILLINGS, tagged Billing 
    473 Views, 4 Comments
    Title:
    Bill History
    Content:

    Is there a way to get a bill that shows what you paid for the entire year for tax purposes?  I cannot access all my bills online for some reason. 

    Thanks.

    Comment

     

    • SaskTel Support

      Hi Chris,

      If you can not access your last 18 bills from eBill, you will need to contact our tech support at 1-800-773-2121 for help.

      If you wish to have your bills that are older than 18 months, you will need to contact our Sales department at 1-800-SASKTEL (727-5835)

    • Tim Maw

      I had the same question last year and received no response, at least not a useful one worth recalling.   Why can't SaskTel just make the past 24 months of payments available?

      SaskPower lets me get the past 24 months.

      SaskEnergy lets me get the past 24 months.

      City of Regina lets me get the past 24 months.

      If SaskTel claims to be an ICT company, this should be a simple task to provide.

       

    • Lisa Unrau

      This sounds like perhaps 18 months' worth of bills are supposed to be accessible online, and it's a tech problem if they're not - is that what you mean? Or is it a special request to have older bills dug up, and we need to ask permission in any case? I can only see an option to get the last 3 months of bills on my account. I do need to access my phone bills for tax purposes, so please reply. Thanks!

    • SaskTel Support

      Hey Lisa! 

      18 months of bills are available when you subscribe to eBill. Can you please try these steps: 

      1. Log into MySaskTel

      2.Click on (view eBill) under the account that you wish to get the billing details for

      3. Once you see your most current invoice click on the "bills" drop down at the top left and choose billing history. 

      http://support.sasktel.com/app/answers/detail/a_id/22871

      If you are still having trouble please contact us by chat or phone so we can help! http://support.sasktel.com/app/chat/chat_launch_s/p_s/20/request_source/8/chat_data/c3RhdGU9MTY./_icf_45/159/incidents.c$page_src/159 ^RL