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    Rob Poole
    Price Gouging
    Topic posted February 20, 2015 by Rob PooleBronze, tagged Internet 
    1614 Views, 6 Comments
    Title:
    Price Gouging
    Content:

    I took a look at Sasktel's pricing structure.

    I am paying 59.99 for high speed advanced, in Swift Current the same service is called high speed extreme. The only difference is Swift's service is $10.00 less.

     

    Comment

     

    • SaskTel Support
      Hello Rob,
       
      I hear ya, no one wants to pay more for the same service.

       

      As a business, we do our best to make decisions that will balance customer needs with our financial responsibility. 

      ​ ​

      This may not make you feel better, but we do our best to provide communication options to everyone in Saskatchewan. That doesn't mean we all have the same services available to us or the same prices​.

    • Leanne Johns

      Please explain why high speed service in dozens of small towns in Saskatchewan has download speeds of 5 MB included in the regular max and Internet bundle price yet in Regina it seems I am paying an extra surcharge to "upgrade" from 1.5 MB to 5 MB? This definitely seems to be price gouging. While I might understand having to charge customers in a remote sparsely populated area extra because of the higher costs to bring new services to such places, charging extra to customers in the largest cities has no apparent justification. Sasktel's website also makes it extremely difficult to research pricing as the prices for standalone services are hidden or unclear and hard to compare to advertised bundle savings. 

    • SaskTel Support

      Hi Danya, thanks for your feedback. We value it, and I will forward your comments and concerns to the team responsible.

      We continuously review our rate plans to ensure they are competitive, and meet the needs of our customers.

    • Brent Bassett

      Paying $40 for a hard line is getting harder to justify. Specially when we never even use it.

      Time is coming where I need to cut the bills. Soon.

    • Gordon Friesen

      I was disappointed to find out when we traveled to the US for the winter that the .07c per minute was no longer available without keeping existing data plan in place. Even though we have to shut of data to avoid roaming charges. Also without the data we have to pay $3.00 per day that we use the phone. We used to pay $25.00 US roaming for cell without keeping data. Then had the .07c per minute which suits our needs. As we have 2 phones, to avoid high costs we are forced to shut one of our phones off, even though we pay minimum monthly to keep phone number.  

    • Connie Delorme
      SaskTel Support said:
      Hello Rob,
       
      I hear ya, no one wants to pay more for the same service.

       

      As a business, we do our best to make decisions that will balance customer needs with our financial responsibility. 

      ​ ​

      This may not make you feel better, but we do our best to provide communication options to everyone in Saskatchewan. That doesn't mean we all have the same services available to us or the same prices​.

      View original

      Then explain to me why Sasktel "profits", in the millions, are handed out as donations, sponsorship and ad-hock funding.  As a government owned "non-profit" entity, financial responsibility should be managing finances and services to be equal for ALL Saskatchewan taxpayers (the owners?? correct) .  Why is there such a huge profit that Sasktel has the funds to 'donate' in the first place?