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Topic

    David Harvey
    Max Remote DTVR - needs updating ASAP
    Topic posted September 30, 2014 by David HarveyBronze, tagged maxTV, Wireless phones and devices 
    2133 Views, 17 Comments
    Title:
    Max Remote DTVR - needs updating ASAP
    Content:

    I cannot record new channels such as FXX on the Max Remote DTVR. Will this be addressed soon? Several channels are missing.

    Also the app itself is in need of a refresh. The Max logo is old and SaskTel doesn't even refer to the PVR as a DTVR anymore. Are there plans to update this app in the immediate future? Its a pretty important servie offered by SaskTel and should be treated as such.

    Thank you

    Comment

    • J. Gutwin

      Unfortunately, no. I left the Email and Password fields blank, and clicked on the Registration button. This take me to a screen with Email and Confirmation code fields. I entered my email address and password as you suggest, but it comes back with an "Email address is already registered, please login."

    • SaskTel Support

      Hello J. Gutwin,

      Okay, then it sounds like you might have a special case.
       
      Your password credentials should have automatically been carried over. For some reason, it hasn't worked that way.
       
      Please call 1-800-773-2121 to report the problem and get them to create a ticket.
       

      Keep us posted.