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Topic

    JJ
    Message center charges
    Topic posted December 21, 2013 by JJ, tagged iPhone, Voice mail 
    2816 Views, 6 Comments
    Title:
    Message center charges
    Content:

    Not sure what we are accidentally doing on our iPhones 4s and iPhone 5c to get these charges.  What can we do to stop getting charged for  this.

    Comment

     

    • SaskTel Support

      You must be hitting the voice mail button on your iPhone or pocket dialing *99.  We are working on a fix for this.  If needed we can credit back this amount you just jump on chat with us; Contacting SaskTel for Help

    • Kevin Wiebe

      Obviously not working very hard on a fix for this as I am still getting charged for Message Center usage even though I don't have Voice mail active on either of my iPhones and accidentally pressing the Voice Mail icon.  3 years later, great support.  You might want to remove the gold trophy next to the SaskTel SupportGold and give yourself a participation ribbon instead.

    • JJ

      Yes we are all still getting charged too, who wants to keep calling in every month to get the charges reversed?  Should be fixed automatically on their end.

    • Ashley Benson

      I don't know.

    • Ron Gartner

      What are the charges on my wireless phone of $.62 for? my Account # 01478554

    • Fahim Hashmat

      Until and unless somebody sue them, they will not stop, who doesn't want free money, they are actually stealing money from us, no matter how much measure I do for not calling voice mail and really I don't call, but charges are always there every f**ing month, there should not be any extra charges on the paid service anyways, I am going to change the company on my next phone change.